{"id":6957,"date":"2026-02-28T11:45:23","date_gmt":"2026-02-28T19:45:23","guid":{"rendered":"https:\/\/sahacollective.com\/?page_id=6957"},"modified":"2026-02-28T11:49:55","modified_gmt":"2026-02-28T19:49:55","slug":"provider-code-of-conduct","status":"publish","type":"page","link":"https:\/\/sahacollective.com\/index.php\/provider-code-of-conduct\/","title":{"rendered":"Provider Code of Conduct"},"content":{"rendered":"\t\t
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Provider Code of Conduct<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Effective Date: March 1, 2026<\/span><\/i><\/p>

This provider Code of Conduct (“Code”) establishes the professional and ethical standards expected of all providers who list their services on the SAHA Collective platform (“Platform”). By creating a provider account and listing services on the Platform, you (“provider,” “you,” or “your”) agree to comply with this Code in all interactions with clients and the SAHA Collective community.<\/span><\/p>

These standards are designed to protect client safety, maintain the integrity of the SAHA Collective community, and ensure professional, respectful relationships between providers and clients.<\/span><\/p>

SAHA Collective reserves the right to make changes to this Code of Conduct at any time.\u00a0<\/span><\/p>

\u00a0<\/span><\/p>

1. Professional Integrity and Honesty<\/b><\/h2>

1.1 Accurate Representation<\/b><\/h3>

You agree to provide accurate, truthful, and complete information in your provider profile, including:<\/span><\/p>

  • Your professional qualifications, certifications, and credentials<\/span><\/li>
  • Your actual years of experience and expertise<\/span><\/li>
  • Your areas of specialization and services offered<\/span><\/li>
  • Your pricing and fee structure<\/span><\/li>
  • Your availability and scheduling information<\/span><\/li><\/ul>

    You must not misrepresent your qualifications, experience, or services in any way. All information in your profile must be kept current and accurate.<\/span><\/p>

    1.2 No False Claims or Guarantees<\/b><\/h3>

    You agree not to:<\/span><\/p>

    • Make false, exaggerated, or unsubstantiated claims about your services or their outcomes<\/span><\/li>
    • Guarantee specific results or cures, as outcomes vary among individuals<\/span><\/li>
    • Make medical diagnoses or prescribe medical treatments (unless you are a licensed healthcare provider)<\/span><\/li>
    • Imply that your services can replace professional medical care<\/span><\/li>
    • Use misleading or deceptive language in your profile, communications, or service descriptions<\/span><\/li><\/ul>

      1.3 Confidentiality and Privacy<\/b><\/h3>

      You agree to:<\/span><\/p>

      • Maintain strict confidentiality of all client information and communications<\/span><\/li>
      • Never disclose client names, contact information, health conditions, or personal details without explicit written consent<\/span><\/li>
      • Comply with applicable privacy laws and client privacy expectations<\/span><\/li>
      • Keep client records secure and protected from unauthorized access<\/span><\/li>
      • Not use client information for marketing, solicitation, or any purpose other than service delivery<\/span><\/li><\/ul>

        2. Professional Conduct and Communication<\/b><\/h2>

        2.1 Respectful Interactions<\/b><\/h3>

        You agree to interact with all clients with respect, courtesy, and professionalism, regardless of:<\/span><\/p>

        • Race, ethnicity, national origin, or immigration status<\/span><\/li>
        • Religion, faith, or spiritual beliefs<\/span><\/li>
        • Gender identity or sexual orientation<\/span><\/li>
        • Age, disability, or health status<\/span><\/li>
        • Socioeconomic status or background<\/span><\/li>
        • Political beliefs or viewpoints<\/span><\/li><\/ul>

          2.2 No Harassment or Discrimination<\/b><\/h3>

          You agree not to:<\/span><\/p>

          • Harass, bully, or intimidate clients or other platform users<\/span><\/li>
          • Discriminate against clients based on protected characteristics<\/span><\/li>
          • Make unwanted sexual advances or comments of a sexual nature<\/span><\/li>
          • Send unsolicited communications or spam<\/span><\/li>
          • Engage in abusive, threatening, or hostile behavior<\/span><\/li><\/ul>

            2.3 Professional Communication Standards<\/b><\/h3>

            You agree to:<\/span><\/p>

            • Respond to client inquiries promptly and professionally (within 24-48 hours when possible)<\/span><\/li>
            • Clearly communicate your rates, availability, policies, and terms of service<\/span><\/li>
            • Provide clear information about cancellation policies and refund procedures<\/span><\/li>
            • Maintain professional language and tone in all communications<\/span><\/li>
            • Use the Platform’s messaging system for initial client contact and scheduling<\/span><\/li><\/ul>

              3. Boundaries and Professional Relationships<\/b><\/h2>

              3.1 Appropriate Professional Boundaries<\/b><\/h3>

              You agree to maintain clear professional boundaries with clients and:<\/span><\/p>

              • Keep the client-provider relationship professional and focused on service delivery<\/span><\/li>
              • Not exploit clients emotionally, financially, or otherwise<\/span><\/li>
              • Not pursue romantic or sexual relationships with clients you serve<\/span><\/li>
              • Not pressure clients to purchase additional services or products<\/span><\/li>
              • Not engage in any form of coercion or manipulation<\/span><\/li><\/ul>

                3.2 Conflict of Interest<\/b><\/h3>

                You agree to disclose any material conflicts of interest, including:<\/span><\/p>

                • Financial interests in products or services you recommend<\/span><\/li>
                • Personal relationships with clients<\/span><\/li>
                • Situations where your interests may conflict with a client’s best interests<\/span><\/li><\/ul>

                  4. Service Quality and Professionalism<\/b><\/h2>

                  4.1 Service Delivery Standards<\/b><\/h3>

                  You agree to:<\/span><\/p>

                  • Provide services as described in your profile and client agreements<\/span><\/li>
                  • Honor scheduled appointments or provide reasonable notice of cancellation<\/span><\/li>
                  • Prepare adequately for sessions and maintain a professional environment<\/span><\/li>
                  • Listen actively to client needs and concerns<\/span><\/li>
                  • Provide services to the best of your professional ability<\/span><\/li>
                  • Follow through on commitments and promises made to clients<\/span><\/li><\/ul>

                    4.2 Client Safety and Wellbeing<\/b><\/h3>

                    You agree to:<\/span><\/p>